Legal Document
Privacy Policy
This policy explains how The 800 Club Holdings LLC collects, uses, protects, and shares your personal information. Please read it carefully before using our services.
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This policy explains how The 800 Club Holdings LLC collects, uses, protects, and shares your personal information. Please read it carefully before using our services.
The 800 Club Holdings LLC ("The 800 Club," "we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy describes how we collect, use, process, disclose, and safeguard your personal information when you visit our website, access our digital products, enroll in our services, join our community platforms, or communicate with us in any form.
By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with its terms, you must immediately discontinue use of our website and services.
We collect information that you provide directly, information collected automatically through your use of our services, and information received from third parties. Categories include:
We use the information we collect for the following purposes:
We will not sell your personal information to third parties for their own independent marketing purposes without your explicit consent.
If you are located in the European Economic Area or United Kingdom, we process your personal data under one or more of the following lawful bases:
We do not sell your personal data. We may share your information only in the following circumstances:
We retain your personal information for as long as is reasonably necessary to fulfill the purposes for which it was collected, comply with our legal and contractual obligations, resolve disputes, and enforce our agreements.
When determining retention periods, we consider the nature of the data, the sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, and applicable legal requirements.
Upon expiration of the applicable retention period, or upon verified request for deletion where no legal obligation requires continued retention, we will securely delete or anonymize your personal data.
We use — or may later deploy — cookies, web beacons, pixels, and similar tracking technologies to operate and improve our website, measure the effectiveness of our marketing campaigns, personalize your experience, and enable retargeting advertising.
Types of technologies we use include:
You may control cookies through your browser settings or opt out of interest-based advertising through the Digital Advertising Alliance (DAA) at optout.aboutads.info or the Network Advertising Initiative at optout.networkadvertising.org. Disabling certain cookies may affect site functionality.
Partner links. Some visitors reach us through a partner’s link — for example the800club.com/theircode. When you arrive that way, we store the partner’s code (and the tag they used to label that post, if any) in your browser’s local storage for 90 days, so the partner is credited if you later become a lead or a client. We also add one to an anonymous counter for that link, once per browsing session. That counter holds only the partner’s code, the tag, the date and a number — no IP address, no device or advertising identifier, and nothing that identifies you. Partners see those counts only in aggregate; they never see your browsing, and they see contact details only if you choose to give them to us. Clearing your browser’s storage removes the stored code.
If you provide your mobile phone number and consent to SMS communications, we may send you text messages related to your account, service updates, and promotional offers.
You may opt out of marketing email communications at any time by clicking the "Unsubscribe" link included in every marketing email. Transactional emails related to your active account or services will continue regardless of marketing preferences.
Where you have enrolled in credit repair, consulting, or funding readiness services, we may collect, access, or process credit reports, bureau data, and related financial information. This data is handled with heightened care and subject to the following:
When you are onboarded as a client, we may provide you with a private intake link. Through that link, and at your election, we may collect, in our sole discretion, any information we deem necessary or useful to open, verify, service, administer, document, and defend your file, which may include your full Social Security number, date of birth, government-issued identification, proof of address, tax or wage documentation, and credentials for a credit monitoring account (one of the two report-access routes described in this section).
Your authorization. By submitting information through our intake process, you represent and warrant that the information is accurate, complete, and lawfully yours to provide, and you authorize The 800 Club, its personnel, affiliates, successors, and service providers to collect, store, transmit, and use that information as reasonably necessary to deliver, administer, support, improve, and document the services you have requested, and to communicate with you regarding them. This authorization remains in effect for the duration of our relationship and for any period during which we are required or permitted to retain records.
Report-access credentials. Report access is part of servicing your file: you provide login credentials for a credit monitoring service (or your Experian account), or we help you enrol in a monitoring service and you provide that login — a client file cannot be serviced without report access. Where you elect to provide credentials, you remain responsible for your own compliance with that third party's terms of service, for the accuracy of what you provide, and for maintaining and updating your own account. You may withdraw those credentials at any time by contacting us, and we will disable their further use within a commercially reasonable period. The 800 Club is not responsible for the acts, omissions, availability, pricing, or security practices of any third-party bureau, monitoring service, software platform, or payment processor.
Safeguards. We maintain commercially reasonable administrative, technical, and physical safeguards designed to protect sensitive intake information, which currently include encryption of designated sensitive fields at rest, access restricted to personnel with a service-delivery need, internal access monitoring, time-limited intake links, and private, access-controlled document storage. We may add, modify, or discontinue any safeguard at any time, in our sole discretion, without notice. The safeguards described here are descriptions of current practice, not contractual guarantees, warranties, or service levels. As stated elsewhere in this policy, no method of transmission or storage is completely secure, and we do not warrant or guarantee absolute security.
Data minimisation to service providers. We transmit to our credit repair software provider only the information we determine is reasonably necessary to create and administer your client file. As a matter of current practice, this does not include your full Social Security number or any monitoring credentials you provide. We reserve the right to change which service providers we use and what information is shared with them as our operations require.
Your responsibilities and indemnity. You are solely responsible for the accuracy, completeness, and lawfulness of everything you submit, and for ensuring you are authorised to provide it. To the fullest extent permitted by applicable law, you agree to indemnify, defend, and hold harmless The 800 Club, its owners, officers, personnel, affiliates, and service providers from any claim, loss, liability, cost, or expense arising out of information you submitted that is inaccurate, incomplete, fraudulent, or not lawfully yours to provide, or arising from your own failure to safeguard your accounts, devices, or credentials.
No warranty; limitation of liability. Our intake process and related services are provided on an "as is" and "as available" basis, without warranties of any kind, whether express, implied, or statutory, to the fullest extent permitted by applicable law. To the fullest extent permitted by applicable law, The 800 Club shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost data, or business interruption, arising out of or relating to the intake process, our handling of submitted information, or the acts or omissions of any third-party provider, even if advised of the possibility of such damages. To the fullest extent permitted by applicable law, our aggregate liability arising out of or relating to the collection and handling of intake information shall not exceed the total fees you actually paid to The 800 Club in the twelve (12) months preceding the event giving rise to the claim.
Business transfers and changes. We may share, assign, or transfer intake information to affiliates, professional advisers, and service providers, and to any successor in interest in connection with a merger, acquisition, reorganisation, financing, or sale of all or substantially all of our assets, in each case without further notice to you. We may amend this policy at any time in our sole discretion; your continued use of our services or submission of information after an update constitutes acceptance of the then-current policy.
No third-party beneficiaries. This policy is for the benefit of you and The 800 Club only and creates no rights in any other person or entity.
Retention and deletion. We retain intake records and uploaded documents for as long as we deem necessary to deliver services, operate and defend our business, resolve disputes, and satisfy applicable legal, regulatory, audit, and recordkeeping obligations, which may extend beyond the conclusion of your engagement. You may request deletion of your intake record and documents, and we will honour reasonable requests except where retention is required or permitted by law or is necessary for our legitimate business interests, including the establishment, exercise, or defence of legal claims.
Depending on your jurisdiction and applicable law, you may have the following rights with respect to your personal data:
To exercise any of these rights, contact us at [email protected]. We will respond to verified requests within 45 days, or as otherwise required by applicable law. We may need to verify your identity before processing your request.
If you are a California resident, you are entitled to specific rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):
To submit a California privacy request, contact us at [email protected] with the subject line "California Privacy Request." We will verify your identity and respond within 45 days as required by law.
We implement commercially reasonable and industry-appropriate technical, administrative, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Safeguards include, but are not limited to: encrypted data transmission (SSL/TLS), access controls and role-based permissions, secure third-party payment processing, periodic security reviews, and vendor security assessments.
We may use artificial intelligence tools, machine learning systems, or automated processes to assist with customer service, content personalization, behavioral analytics, marketing optimization, and fraud detection.
These systems are used to enhance — not replace — human judgment. No automated system makes binding decisions about your eligibility for services, credit outcomes, or account status without human review and oversight. If you have concerns about a decision made about your account, you have the right to request human review by contacting us directly.
Our services are intended exclusively for individuals 18 years of age or older. We do not knowingly collect, solicit, or process personal information from children under the age of 18. If we become aware that we have inadvertently collected personal information from a minor, we will take prompt steps to delete that information from our systems.
If you believe we may have collected information from or about a minor, please contact us immediately at [email protected].
Our website and communications may contain links to third-party websites, platforms, or services that we do not own or control — including but not limited to Skool, JotForm, Commas/Fanbasis (payment processing), and social media platforms. This Privacy Policy applies solely to information collected by The 800 Club.
We are not responsible for the privacy practices, data collection methods, or content of any third-party platforms. We strongly encourage you to review the privacy policies of any third-party services you access through our website before providing any personal information.
We reserve the right to modify or update this Privacy Policy at any time to reflect changes in our practices, applicable law, or operational requirements. When we make material changes, we will update the "Last Updated" date at the top of this policy and, where appropriate, notify you via email or a prominent notice on our website.
Your continued use of our services following any update to this policy constitutes your acceptance of the revised terms. We encourage you to review this policy periodically to stay informed about how we protect your information.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the information below. We are committed to addressing your inquiry promptly and transparently.
Email: [email protected]
Phone: (307) 216-4280
Mailing Address: 1309 Coffeen Ave. STE 15739, Sheridan, WY 82801
For California privacy requests, include "California Privacy Request" in the subject line. For GDPR-related requests, include "GDPR Request" in the subject line.